MiM Experience
Master in Management
Madrid
AGENDA CASE STUDY MASTERCLASS REGISTER APPLICATION COUNSELING DAY
AGENDA CASE STUDY MASTERCLASS REGISTER APPLICATION COUNSELING DAY
MiM Experience
Master in Management
Madrid
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Case StudyDecoding te Netflix Case. 

Experience the IESE Case Study Method and see the benefits of this way of learning. 

At IESE we use the Case Method whenever it can be used because it is the most effective way to leverage each classroom’s immense diversity.  All our cases are taught in alignment with Harvard Business School’s teaching method, which enables discussion of real business situations from a general management perspective under the guidance of world-class faculty. Join Prof. Philip Moscoso for a case presentation and discover how Netflix went from online video rental to what it is today. 


Philip Moscoso
 Philip Moscoso holds the Eurest Chair of Excellence in Services and is Full Professor in the department of Operations & Technology Management at IESE Business School. Philip has completed a Service Management Program at Harvard Business School, a General Management Program (PDG) at IESE, and received his M.Sc. and Doctorate in Industrial Engineering and Management from the Swiss Federal Institute of Technology (ETH) in Zurich. At IESE, Prof. Moscoso teaches executives in both open enrolment programs as well as in-company programs, and to master students in the different MBA programs of the school. Furthermore, Philip is the academic director of several programs at IESE, and for many years he is a Visiting Professor at the Chinese business school CEIBS and at the fashion business school ISEM. His research analyses how operations excellence and innovation can generate a competitive advantage for companies, with particular attention to service and consumer product companies. Over the years, he has had the opportunity to develop his areas of interest through teaching, research projects and consulting work. Philip has published more than 40 articles in international journals, such as Ergonomics, Journal of Engineering Design or Production Planning & Control, in conference proceedings and in business newspapers. He has also authored more than 30 teaching cases and technical notes, as well as two books on operations management. Professor Moscoso complements his scholarly work with advisory services to companies. He has worked for international consultancies as Bain & Co. and KPMG, and over 15 years has advised clients from different industries on issues as strategy, organization, or performance and service improvement.